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Terms & Conditions

Effective Date: April 1, 2026
Last Updated: April 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Myon Health Technology platform, applications, websites, and related services (“Myon Health Technology”, “we”, “our”, or “the Platform”). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

1. Overview of the Platform

Myon Health Technology is a patient-facing digital platform that enables users to store, access, manage, and share their personal medical records and related health information. The Platform may also provide AI-assisted features intended to help users interpret or organize their information. These features are informational only and are not a substitute for professional medical advice. Always review and confirm all information with a qualified healthcare professional.

2. Eligibility

You must be at least the age of majority in your jurisdiction to use the Platform. If you are using the Platform on behalf of another individual (e.g., as a caregiver or legal guardian), you represent that you have the legal authority to do so.

3. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Ensuring the information you provide is accurate and up to date
  • All activity that occurs under your account

We may suspend or terminate your account if we suspect unauthorized use or violation of these Terms.

4. Consent for Data Collection, Use, and Sharing

By using the Platform, you consent to the collection, storage, processing, and sharing of your personal information as described in our Privacy Policy.

4.1 User-Initiated Sharing

You may choose to share your medical information with healthcare providers, caregivers, or other third parties. You are solely responsible for ensuring that such sharing complies with applicable laws and your personal preferences.

4.2 Recording, Transcription, and Communication Consent

Some features may involve audio, video, or text-based communication, including optional recording or transcription tools.

Canada (single-party consent). In Canada, including all provinces and territories, only one party to a conversation must consent to its recording. By using features that involve recording or transcription, you consent to such recording.

United States (all-party consent states). In the United States, most states follow single-party consent. However, the following states require all parties to consent to recording:

  • California
  • Connecticut
  • Florida
  • Illinois
  • Maryland
  • Massachusetts
  • Montana
  • Nevada
  • New Hampshire
  • Pennsylvania
  • Washington

If you use recording or transcription features while located in or communicating with someone in these states, you are responsible for obtaining all required consents.

You agree not to use the Platform to record or monitor communications in violation of any applicable law.

5. AI-Generated Content and Hallucination Disclaimer

The Platform may include AI-powered tools that generate summaries, interpretations, or suggestions based on your medical records or other inputs.

Important notice

  • AI-generated content may be inaccurate, incomplete, misleading, or inconsistent (“hallucinations”).
  • AI outputs must not be relied upon for medical diagnosis, treatment decisions, or emergency situations.
  • Always consult a qualified healthcare professional for medical advice.

You acknowledge and agree that AI-generated content is provided “as is” for informational purposes only.

6. Not Medical Advice

Myon Health Technology does not provide medical, legal, or professional advice. Nothing on the Platform should be interpreted as:

  • A diagnosis
  • A treatment plan
  • A prescription
  • A substitute for professional medical judgment

Always seek the advice of a licensed healthcare provider with any questions regarding your health.

7. User Responsibilities

You agree not to:

  • Upload false, misleading, or unlawful information
  • Attempt to access data belonging to other users
  • Interfere with the Platform's security or functionality
  • Use the Platform for any unlawful purpose
  • Reverse-engineer, copy, or exploit the Platform's software or content

8. Intellectual Property

All content, software, trademarks, and materials on the Platform are owned by or licensed to Myon Health Technology. You receive a limited, non-exclusive, revocable license to use the Platform for personal, non-commercial purposes.

9. Third-Party Services

The Platform may integrate with third-party services (e.g., healthcare providers, cloud storage, identity verification). We are not responsible for the availability, accuracy, or practices of third-party services.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. You acknowledge that you use the Platform at your own risk and that we cannot guarantee absolute security.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Myon Health Technology is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.
  • We are not liable for any loss, damage, or injury arising from:
    • Use of or reliance on AI-generated content
    • Errors or omissions in your medical records
    • Unauthorized access to your account
    • Service interruptions or data loss
    • Interactions with third-party services

Our total liability for any claim arising out of or relating to the Platform will not exceed the amount you paid to use the Platform in the 12 months preceding the claim (or $0 if you used it for free).

Some jurisdictions do not allow certain limitations; in such cases, the limitation applies to the maximum extent permitted.

12. Indemnification

You agree to indemnify and hold harmless Myon Health Technology and its officers, employees, contractors, and partners from any claims, damages, liabilities, or expenses arising from your use of the Platform or violation of these Terms.

13. Service Modifications

We may modify, suspend, or discontinue any part of the Platform at any time. We are not liable for any resulting loss or inconvenience.

14. Termination

We may suspend or terminate your access to the Platform if:

  • You violate these Terms
  • We suspect fraudulent or unlawful activity
  • We discontinue the Platform

Upon termination, your right to use the Platform ceases immediately.

15. Governing Law

These Terms are governed by the laws of:

  • Canada, for users located in Canada
  • The state in which the user resides, for users located in the United States
  • The applicable jurisdiction, for users in other regions

Any disputes will be resolved in the courts of the relevant jurisdiction.

16. Changes to These Terms

We may update these Terms periodically. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

17. Contact Information

For questions or concerns about these Terms, please contact:
Email: info@myonhealth.ca
Saskatoon, Saskatchewan, Canada